Jane's Guide Here's all the help you need to use Jane.

Changing your Username and/or Password

It’s good practice to update your password on a regular basis. This will log out all of your current sessions and give increased security for your Jane account.

From the Admin Side

To reset your password start in the drop-down menu at the top right of your Jane admin site. Select the “My Account” option:

Once in your account head to the Username/Password area:

From here you’ll need to firm confirm your current password before updating to a new password. If you’re changing your username, you will need to confirm your current password in order to make the change. If you want to change your username but not your password, simply enter your current password in all the fields to only update your username!

You can also take a look at all the current sessions you have active and terminate them.

Forgotten Password

You can ask for a password to be resent from the log in page if you’ve forgotten your current log in details.

If you’re really stuck let us know and we can help you get back in :)