Is Jane not loading properly for you? Sometimes, clearing your browser cache can help! It’s a bit like spring cleaning for your browser or emptying the trash can in a way.
Give this a try and reach out if things still aren’t working after that.
- In the top right hand corner of your Chrome Browser select the three vertical dots
- Choose More Tools
- Select Clear Browsing Data
- A new window will pop up, make sure that you’ve selected to
- Clear cookies and Cached images/files from All time
- Click Clear Data
Close Chrome completely and then restart.
- From the menu select Safari and choose Clear History
- Choose All History and click Clear History
Restart your Safari Browser.
IPAD or IPHONE
- Open the Settings app, and scroll down to the Safari option.
- Scroll down towards the bottom and tap the blue words Clear History and Website Data
- Tap Clear History and Data