In order for Jane to know which staff member a particular sale is associated with, it first has to be assigned to a practitioner. Appointment invoices are automatically assigned to the staff member who provided the service, but with products, the staff member responsible for receiving the compensation for the sale is not always as clear.
From the Schedule
If you add the product from the schedule using the “Add Items” from the Pay drop down, it is automatically assigned to the therapist who completed the treatment.
You can use that pencil button beside the practitioner name to edit who the purchase is assigned to, so if it should belong to another practitioner click the pencil to change the staff member.
From the Purchase Screen
If you are selling the product from the Purchases screen the sale will begin with “no staff member” so you can use the pencil there to add the practitioner, which defaults to no practitioner.
After the Fact
If the product has already been sold and you are looking to change who it belongs to, head to the Patient’s Purchases Tab in their Billing area and then click the “View” button at the end of the line.
Then you can switch the practitioner assigned in the “Staff Member” box
The sale will show up on the Practitioner’s Compensation Report for the date on which the product was paid.
If you are interested in pulling up a list of all of the unassigned products for a certain period, you’ll want to visit the Sales by Staff Member report. If there are any transactions missing a staff member, they will be displayed under the “unassigned” section of the report.
If you are looking for a way to quickly jump to the purchase screen to assign a staff member, you can click the blue invoice text to bring up the invoice details.
And from this screen, you’ll want to click the drop-down arrow and select “View Purchase” from the list.
This should bring you to that familiar purchase screen where you can use the pencil once again to assign a staff to the sale.