We're always on the hunt for smart, motivated people that would make a great addition to the Jane team, both on our customer-facing team and on the product team. Here's a bit of info about what it's like to work at Jane. You can scroll down to see our current openings.
This means we’ve been growing a real business out of our own revenue for over 7 years now. We have the luxury and security of not having a zero-cash date like some venture-backed companies.
This means the two main teams at Jane (the devs and the customer support team) are both led by doers that understand the job. We don’t have any suits here. We don’t even have a sales team. We’re building a really good product that is selling fast because people love it.
Loving Jane is about loving the product, the customers, and the company. We've written a Jane Values document that gives you a more detailed look at what it takes to succeed at Jane. Please read it over to see if it feels right for you!
We grow the same way our clients do: by providing a superior service that people recommend to their friends. The Support positions at Jane involve handling phone and email correspondence from either current or interested users, running online demos by request, and possibly attending some conferences on occasion to (wo)man the Jane booth.
Our devs get to really own the projects they’re working on from beginning to end. Each team has the autonomy to create their own processes and iterate on their workflow. We’re focusing a lot on code quality and getting to nerd out on exploring the best possible ways to build things. At the same time, we’re moving fast, releasing updates daily, and being really responsive to what we’re hearing from our users.
Well, we think so. We have some interesting and challenging projects on the go, including our own (J)analytics platform, marketplaces, global insurance integrations, enhancing our telehealth experience, and introducing features like secure HIPAA compliant chat. And, of course, security as a whole across Jane. Not to mention the fascinating journey of scaling our team and processes.
Jane is headquartered in North Vancouver, but is a remote-first employer, welcoming candidates from anywhere in Canada. In order to keep our employees, candidates, and community safe during the COVID-19 pandemic, our team is working from home across Canada.
Jane does have a great office in North Vancouver, overlooking both the mountains and the ocean, and that will be available for people to work in once the pandemic restrictions are removed. But we’re really focused on creating a great hybrid work experience, where working remotely or in an office both offer an exceptional work environment.
Jane is looking for a Senior Staff Developer (Engineer) to lead a critical product area in a missional, high-performance, hyper-growth company. In this role, you’d have a chance to be the technical leader across multiple teams for an entire business group. As a ...
IAM (Identity and Access Management) is a critical engineering project to fuel Jane’s next phase of growth and to create a secure and superb single sign-on (SSO) experience for millions of patients. You will be part of the founding members of this new IAM team, ...
We’re looking for Junior Accountant to help us expand our small, yet mighty, Finance team at Jane. Our Finance team is crucial in ensuring our financial records are kept in top shape to help forecast Jane’s exciting growth trajectory. We work closely with the Pe...
As a Senior Ruby Developer in Jane, we expect you to have a deep understanding of software design patterns and how to apply these towards building and maintaining products. A keen grasp of project analysis and planning is required to help understand and deliver ...
Jane is looking for an experienced Product Designer who will be responsible for delivering consistent, end-to-end and user-centric design throughout Jane. They will have strong visual design skills with a passion for creating compelling, intuitive and frictionle...
We’re looking for a Recruitment Coordinator to join our mission of Helping the Helpers and ultimately help Jane grow. Jane is growing by more than 100 people again this year and our goal is to be able to move as efficiently as possible while at the same time ens...
We’re looking for a People Operations Coordinator to level up our employee experience at Jane. Our People Operations team focuses on creating a delightful employee experience for our Janers to lead thriving careers. In this role, you’ll have the opportunity to s...
Jane is looking for a Group Product Manager to lead our Account Essentials group of teams. The Account Essentials group is the core group of teams focused on helping clinic owners spend less time managing their business so they can spend more time working with p...
What makes a web or mobile application a delight to use? Simplicity? Esthetic? Efficiency? How can those things be built into an application, maintained and improved over time? These are the problems our frontend developers are obsessed with solving. Like with ...
Jane is looking for a Principal Developer (Architect) to be the technical right hand to the VP of Engineering in a missional, high-performance, hyper-growth company. In this role, you’d have a chance to be the technical leader across the entire Jane dev suite, w...
As our second IT Administrator, your primary responsibility will be assisting our Sr IT Administrator to help support our client-side IT infrastructure. You will be helping to support our team’s IT needs, so we are looking for someone who can combine their techn...
Jane is looking for a Staff Data Engineer who is passionate about innovation and working with cutting-edge technology to create data-driven analytics. More importantly, this person loves to take on challenges and work through them with a group of like-minded peo...
Jane is looking for a Director of Product Management to lead one of our most central product areas at a missional, customer-first, product-led hyper-growth company. In this role, you’ll have the opportunity to coach a team of amazing Product Managers, set a stra...
We’re looking for a Site Reliability Engineer to join Jane’s Infrastructure and Deployment Team. This team does a pretty outstanding job ensuring that Jane is a stable and reliable platform for our customers and team. We support the rest of the product team with...
We’re looking for a Site Reliability Engineer to join Jane’s Infrastructure and Deployment Team. This team does a pretty outstanding job ensuring that Jane is a stable and reliable platform for our customers and team. We support the rest of the product team with...
Jane is looking for an Agile Coach to join the Development Leadership Team in a missional, high-performance, hyper-growth company. In this role, you would have a chance to start up and lead a brand new function in agile and process management across the entire d...
Jane is looking for an Engineering Manager to lead a critical product area in a missional, high-performance, hyper-growth company. In this role, you’d have a chance to grow and lead one or two development teams, depending on your experience level. As a developme...
Jane is looking for a Director of Engineering to lead a critical product area in a missional, high-performance, hyper-growth company. In this role, you’d have a chance to grow and lead a full development area, functioning as the strategic leader for a critical p...
Customer Support at Jane is not just a regular ol’ support job. Working on the Support team is different at Jane because for us, Support is at the heart of our company. You’ll see this in the way that the Support team functions as the ‘stem cells’ of Jane—we hav...